Why Should I Distribute Duckbill Products?
Duckbill gear focuses on the individual user – their individual professionalism and efficiency yes, but also their fundamental contribution to the productivity and profitability to the enterprise. But perhaps most importantly, distributing Duckbill products and gear allows you to improve the users home life, his/her length of service and job satisfaction. To learn more about these and other Duckbill product advantages, call us for details.

Can Anyone Place an Order with Duckbill?
No – In order to build stronger relationships with our distribution partners, Duckbill has instituted a policy of selling our industrial products exclusively through our electrical distributors, industrial distribution and safety supply house partners. However, if you ARE interested in purchasing one of our products, please call (616) 456-9705, and we will be happy to refer you to a Duckbill distributor located near you.

Does Duckbill have a "Minimum" Order?
Yes – However, please note that these minimums are among the lowest in the industry. In order to maintain our high standard of customer service, Duckbill has implemented a minimum order policy of $100. Any orders below this minimum are subject to a service charge of $15. Likewise, drop shipments are subject to a $250 minimum order policy. Drop shipments less than this minimum are subject to a service charge of $15.

What is the Lead-time on Most Duckbill Orders?
Many incoming Duckbill orders are custom designed or assembled for each customer. Many other orders involve frequent combinations of platform and module components. On standard orders, from order placement to order receipt, Duckbill strives to provide the best customer service in the industry. As part of that effort, many standard orders that we receive before noon, Eastern Standard Time, get shipped the next day. Custom orders, depending on size and complexity, may take up to 5 weeks. For more information or answers to specific questions, please call (616) 456-9705, and one of our customer service staff we will be happy to answer your questions.